Terms of service

Last updated: October 5, 2026

1. Who we are

Quotelatic is an online service of Growthlatic (growthlatic.com), a business run by Ahsan Moeen in Pakistan ("we", "us"). These terms cover the Quotelatic website (quotelatic.com), your account and form dashboard (hub.quotelatic.com), the quote forms we host for you, business pages on quotelatic.com and our support. "You" means the person or business signing up for or using Quotelatic.

2. What Quotelatic is, and what it is not

Quotelatic is a hosted service that lets your business collect quote requests from your customers: we host your quote form, its dashboard and the requests sent through it, and you can show the form on your own websites and on a business page on quotelatic.com. It is a tool. We are not a party to anything between you and your customers: the requests you receive, the prices you quote, the work you do and any payments between you and them are entirely your business and your responsibility. We do not check, recommend or vouch for any business that uses Quotelatic.

3. Plans and payment

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. It handles payments, sales tax or VAT, invoices, and payment-related customer service and returns. Its own terms apply to the payment.

• Monthly, yearly and 2-year plans renew automatically at the end of each period until you cancel. You can cancel at any time from your account or by email; you keep the service until the end of the period you paid for.
• Free trial: the monthly plan starts with a 7-day free trial. If you cancel before it ends, you are not charged.
• One business per plan: each plan is for one business, with one quote form and one business page. You may show that form on any number of your own websites.
• Prices are shown in US dollars and may change for new purchases and future renewals. We tell existing subscribers by email before a price change affects them.
• Refunds: see our refund policy.

4. Your account

You sign in with a link sent to your email address. Keep access to that email address secure and your details accurate. You are responsible for everything done with your account, and for anyone you let use it.

5. Your responsibilities

• Your customers' requests: you decide what your form asks, you answer your customers, and you delete requests you no longer need. For those requests you are the "controller" and we act for you as the "processor" (see our privacy policy). Export and keep your own copy of anything important.
• Following the law: privacy and data protection (including telling your customers how you use their information), consent, marketing and messaging rules (including WhatsApp's own terms), consumer protection, advertising, and any trade licences your work needs.
• Your content and claims: everything you add to your form, your business page and your account, including names, logos, photos, texts, prices and any statements about your business. You must have the right to use it, and it must be true and lawful.
• Your quotes and work: the prices you send and the services you provide. The quick assessment and pricing tips in Quotelatic are general guidance, not a valuation or professional advice.
• The ready-made texts: the terms, privacy and consent texts included with your form are general templates to help you start. They are not legal advice; check them with a professional for your business and country.
• Acceptable use: you must follow our acceptable use policy.

6. Your content and data

Your content and your customers' requests remain yours. You give us permission to store, copy, display and process them only as needed to run the service for you: to host your form and page, deliver and store your requests, make backups and give you support. You allow us to show your business page publicly while it is switched on. You can export your requests as CSV at any time and delete them, your page and your business in your account.

7. The service

We work to keep Quotelatic available and secure, make daily backups and add improvements. Even so, the service may sometimes be slow or unavailable, for example for maintenance, updates or problems with outside services. Support is by email at [email protected], usually within one working day. It covers using Quotelatic, not custom development or your own website. We may change, improve or remove features. If we decide to stop offering Quotelatic, we will give you at least 30 days' notice by email so you can export your requests, and refund any time you paid for but can no longer use.

8. Outside services

Quotelatic works with services we don't control, such as email providers, WhatsApp, map, address and route services, website builders, and the payment company. They have their own terms and may change, limit or stop. We are not responsible for them, for messages or emails that are delayed, filtered as spam or not delivered, or for anything they do.

9. When a plan ends, suspension and deletion

If your plan ends, is refunded or a payment fails and isn't fixed, your quote form goes offline and stops taking requests, and your business page is no longer shown. Your requests and settings are kept for at least 90 days, so you can still sign in, export them, or renew and carry on. After that we may delete them. We may suspend or close an account, without refund, if it is used against these terms or the acceptable use policy, for fraud, if a payment is reversed, or to protect our users, our service or the law. Where we reasonably can, we will tell you first and give you the chance to export your data.

10. No warranty

We build and test Quotelatic carefully, but the service is provided "as is" and "as available". As far as the law allows, we make no promises or warranties of any kind, express or implied, including that the service is free of errors, always available or uninterrupted, that every request or email will be delivered, that data will never be lost, that it is fit for a particular purpose, or that it will bring you any amount of business.

11. Limit of liability

As far as the law allows:

• We are not liable for any indirect, incidental, special or consequential loss, or for lost profits, revenue, business, customers, leads, quotes, requests, data, goodwill or time, however it is caused.
• We are not liable for losses caused by outside services, your own websites or devices, things you or people using your account do, or your use of the requests and data you collect.
• Our total liability for all claims about Quotelatic is limited to the amount you paid us for Quotelatic in the 12 months before the event that caused the claim.

Nothing in these terms limits liability that cannot be limited by law, such as for fraud, or your rights as a consumer under the mandatory laws of the country where you live.

12. Your promise to cover us

You agree to cover Growthlatic and Ahsan Moeen against claims, losses and reasonable costs (including legal fees) brought by others that arise from your use of Quotelatic, your content, your business page, the requests and data you collect, your dealings with your customers, or your breaking these terms, the acceptable use policy or the law.

13. Events outside our control

We are not responsible for delays or failures caused by events we can't reasonably control, such as outages of hosting, internet or outside services, attacks on the internet, natural events, strikes, war or government action.

14. Changes to these terms

We may update these terms. If a change is significant, we'll tell you by email or in your account before it takes effect. If you keep using Quotelatic after that, the new terms apply; if you don't agree, you can cancel.

15. Disputes and law

If something goes wrong, please write to [email protected] first; most problems are solved quickly that way, and we ask you to give us 30 days to try. These terms are governed by the laws of Pakistan, and the courts of Pakistan have jurisdiction. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live.

16. Other terms

These terms, the acceptable use policy, the refund policy and the privacy policy are the whole agreement between us about Quotelatic. If any part is found invalid, the rest still applies. If we don't enforce a term straight away, we can still do so later. You may not transfer your account or your rights under these terms without our written agreement; we may transfer ours to a business that takes over Quotelatic.

17. Contact

Growthlatic (growthlatic.com), Ahsan Moeen, Pakistan. Email: [email protected].