Flooring guide
Home improvement

Flooring

For flooring fitters: supply and fit or fit only, the flooring, rooms, area, stairs, the floor now, leveling and furniture.

1Overview#

For flooring fitters and flooring shops. Customers say whether they need supply and fit, fitting only, sanding and refinishing or a repair, which flooring (wood, laminate, luxury vinyl, sheet vinyl, carpet or tiles), the rooms and the floor area, how many stairs, what is on the floor now and whether to remove it, what is under it, whether it's level, underfloor heating, the state of the wood for refinishing, extras like skirting, door bars and underlay, whether the rooms will be empty and when they'd like it done, with photos of the rooms, the floor and the stairs.

Questions23
PhotosYes
AddressOne address
Request numbersFL-…

Flooring installers: supply and fit, fit only, repair or refinishing, the flooring type, rooms, area, stairs, the floor now, subfloor, leveling, heating and furniture.

2What your customers are asked#

The form has 2 steps plus photos, then sending. Everything below can be renamed, hidden or made optional in Settings → Form fields.

Tell Us About Your Floors

QuestionTypeOptions & notes
What do you need?RequiredPick one
Supply and fitFit only (I have the flooring)Sanding and refinishingRepair
Which flooring?RequiredPick one
Solid woodEngineered woodLaminateLuxury vinyl (LVT / LVP)Sheet vinylCarpetTilesNot sure, advise me
Which rooms?RequiredPick several
Living roomBedroomsKitchenBathroomHallwayStairsDining roomThe whole homeOffice or shop

Hint shown: "Pick all that apply."
Floor area (roughly)RequiredSize (typed or drawn)M² or ft², typed; hint shown: "All the rooms together. A rough figure is fine, or tick "Not sure"."
How many stairs?OptionalDropdown
Up to 78 to 14More than 14
What is on the floor now?OptionalPick one
CarpetWoodLaminateVinylTilesNothing (bare floor)Not sure
Remove and take away the old flooring?OptionalPick one
YesNo, it's already upNot sure
What is under it?OptionalPick one
ConcreteWooden boardsNot sure
Is the floor level?OptionalPick one
YesSome dips or bumpsNot sure

Hint shown: "Uneven floors may need leveling first."
Is there underfloor heating?OptionalPick one
NoYesNot sure
What state is the wood in?OptionalPick one
Worn but soundScratched, stained or gappyPainted or varnished darkNot sure
Anything else?OptionalPick several
New baseboardsTransition strips and thresholdsUnderlayStair nosingsTrimming doors to fit

Hint shown: "Pick any you'd like included."
Will the rooms be empty?OptionalPick one
Yes, emptyNo, furniture to moveNot sure
When would you like it done?RequiredPick one
As soon as possibleWithin a monthIn 1 to 3 monthsJust getting prices
Property typeRequiredPick one
HouseApartment / condoBusiness premises
Are you the owner?OptionalPick one
OwnerLandlord / property managerTenantBusiness

Photos of the Floors

Photo tiles: The room from a corner, The floor close up, The stairs, plus extra photos. Tip shown to customers: Tip: each room from a corner, the stairs if any, and a close-up of the floor as it is now.

Your Contact Information

QuestionTypeOptions & notes
Full NameRequiredShort answer
WhatsApp / PhoneRequiredPhoneLocal numbers are turned into international format automatically
Email AddressOptionalEmail
Property AddressRequiredAddress + map
Preferred Fitting DateOptionalDate picker
Preferred TimeOptionalPick one
Morning (9–12)Afternoon (12–4)Evening (4–8)Any time
Anything else we should know?OptionalLong answer

Why these questions

  • Supply and fit is flagged hot: you sell the flooring as well as the fitting.
  • Floor area and stairs price most jobs straight from the request.
  • Uneven floors are flagged, so you can add leveling before you quote.
  • Underfloor heating is flagged: check the flooring and fitting method suit it.
  • Removing the old floor and moving furniture are extra time you can price in.

3Set it up#

  1. In your dashboard, open Business details, choose Flooring as your industry and save. Your flooring form is ready straight away, with the settings below in Settings.
  2. Settings → Prices & tax: add your prices per area for each flooring, fitting only, leveling, stairs and removal.
  3. Form fields: remove what you don't fit (for example tiles or carpet).
  4. Settings → Page texts: mention the brands you supply and whether you offer a measuring visit.

Recommended theme: Sepia

A warm, crafted look suits wood and interiors; Minimal works well for a modern flooring showroom.

4Page texts#

These starter texts are loaded with the niche. Make them yours in Settings → Page texts.

TextStarter wording
Banner titleGet a Free Flooring Quote
Banner textTell us about your rooms and the floor you'd like, and we'll send you a price for supplying and fitting it. No obligation.
TaglineWood · Laminate · Vinyl · Carpet
Header badgesFree Quote | No obligation
All Floors | Wood to carpet
Neat Fitting | Clean finish
Why choose usWood, laminate, vinyl, carpet and tiles
Old floors removed and taken away
Floors levelled and prepared properly
Neat edges, trims and baseboards

Make them yours

  • Say whether you bring samples to the measuring visit.
  • Mention how long a typical room takes to fit.

5Reading a request#

Each request opens with a quick assessment: colored flags for what matters most in this trade.

  • Area: flagged by size (anything above 15 m² stands out).
  • Service: Supply and fit is flagged as a bigger or more valuable job.
  • Flooring: Not sure, advise me is flagged as needing attention (cost, access or risk).
  • Old flooring: Yes is flagged as needing attention (cost, access or risk).
  • Level: Some dips or bumps is flagged as needing attention (cost, access or risk).
  • Underfloor heating: Yes is flagged as needing attention (cost, access or risk).
  • Furniture: shown for quick reading.
  • Start: As soon as possible is flagged as a bigger or more valuable job.
  • Photos: green when every photo tile is filled, amber when only some are.
  • Measuring visit: highlighted when it is today or tomorrow, so you can plan quickly.

What to look at first

  • Supply and fit is flagged hot: a bigger sale.
  • Some dips or bumps is flagged: price leveling compound.
  • Not sure, advise me on the flooring is flagged: bring samples.
  • Check the floor photo for the old flooring, thresholds and doors that may need trimming.

Statuses for this niche

New · Measuring booked · Quote sent · Fitting booked · Completed · Lost / declined

6Pricing your quote#

Price per area for the flooring and fitting, plus preparation, stairs and extras.

  • Supply and fit: per area for each flooring type.
  • Fit only: per area, a little more for herringbone or tiles.
  • Preparation: leveling and removing the old floor per area.
  • Stairs, skirting and door bars: per stair, per length or each.

These are ways to think about price, not market prices. Use your own costs and local rates.

7Messages to customers#

Your quote message is filled in automatically when you send a quote on WhatsApp. This is the starter template (Settings → Page texts):

Hi {name}, thank you for your request {ref} ({title}). Our price is *{amount}*, including preparing the floor and fitting. Reply YES to book a fitting date, or ask us to measure first. {business}

Quote

Hi [name], for [flooring] in your [rooms], about [area], supplied and fitted with underlay and trims, the price is [price]. We can fit it on [date].

Measure

Hi [name], thanks for your request. We can measure and bring samples on [date] at [time]. Does that suit you?

8Get more requests#

  • Ads for "flooring fitters near me" and "laminate fitting" pointing to your form.
  • Work with builders, kitchen fitters and interior designers who need floors fitted.

9Launch checklist#

  • Floors you don't fit removed in Form fields.
  • Prices per area for each flooring in your price list.
  • Brands and measuring visits mentioned on your page.
  • Send one test request from your phone and check it arrives by WhatsApp and email.

Need the general setup steps? See the main user guide.